2020 XLT owner. Minor issues like rattles, hard shifting in low gears during warmup, and needing to reset the infotainment system frequently. Nothing major so far.
My uncle leased a 2020 Explorer and had a 4x4/AWD module fail. It was covered under warranty. He upgraded to a 2023 and has had no issues with the newer model.
2020 ST owner with just under 50k miles. Issues include a failed transmission, heated seat failure, a faulty side mirror, camera issues, random audio bugs, and frequent infotainment resets. Warranty is a must.
Had a 2020 Explorer. Transmission failed while driving, torque converter cracked, occasional camera issues, and noisy front seat. Wouldn’t recommend without a good warranty.